1. Cancellation of Reservation
Reservations may be canceled according to the service provider's policies.
Cancellation terms are provided and accepted at the time of booking.
2. Refunds
Refunds are possible in some cases, subject to the cancellation policy.
Partial or full refunds are subject to the service provider's terms and conditions.
Refund processes are completed within 7-14 business days.
3. Complaints and Inquiries
Please contact customer service if any issues arise.
Your complaint will be investigated and responded to within 14 working days.